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Technical Field Specialist

2 months ago

Ashland, Kentucky, United States Danieli Corporation Full time
Job Overview

Position: Field Service Technician
Company: Danieli Corporation
Location: Ashland, KY
Job Type: Exempt
Education Required: Bachelor's Degree or equivalent experience
Travel Requirement: 90%


Company Profile

Danieli Corporation stands as one of the leading providers of machinery and plants for the global metals industry. With a commitment to innovation and efficiency, Danieli designs and manufactures state-of-the-art equipment tailored for the steel sector. As the U.S. branch of the Italian-based Danieli, the corporation aims to deliver cutting-edge solutions that enhance production capabilities and maximize customer satisfaction.


Role Summary

The Field Service Technician will be integral to the Steel Making-Long Products Caster – Services USA team, reporting directly to the Technical Sales Manager. This role requires a self-motivated individual capable of working independently with minimal oversight.


Key Responsibilities
  1. Advisory Services:
    1. Utilize hand tools for dismantling, setup, measurements, and analysis of guide systems, providing expert advisory services.
    2. Ensure that services adhere to the design specifications established by Danieli engineers.
    3. Engage with management prior to suggesting any modifications to equipment.
    4. Maintain a safe work environment and achieve project objectives.
  2. Technical Drawings:
    1. Identify and navigate the drawing system of Danieli, ensuring compliance with company protocols.
    2. Research drawings and data to address customer inquiries effectively.
  3. Software Proficiency:
    1. Utilize standard MS Office applications (Excel, Word, Project Management, Publisher) for documentation and reporting tasks.
  4. Planning and Documentation:
    1. Assess site information to develop relevant drawings and data.
    2. Maintain accurate records of work performed and ensure timely submission of reports and timesheets.

Required Skills and Qualifications
  • Strong technical knowledge and hands-on experience.
  • Ability to troubleshoot technical issues with minimal guidance.
  • Effective communication skills for conveying technical information to clients.
  • Proficient in interacting with various organizational levels.
  • Excellent problem-solving and conflict resolution capabilities.
  • Experience managing multiple tasks independently.
  • Familiarity with OSHA Safety Standards.
  • Knowledge of rotating mechanisms and fault diagnosis.
  • Proficient in using MS D7 full One Cad and CMS / Laser software.

Work Environment and Physical Requirements
  • Ability to perform physical tasks including climbing, balancing, kneeling, and lifting up to 25 lbs.
  • Work conditions may vary, including exposure to noise, heat, and cold.
  • Physical hazards may include proximity to moving parts and high-pressure systems.

Employment Conditions
  • Successful candidates must pass a drug screening.
  • Background checks will be conducted.

Equal Opportunity Statement

Danieli Corporation is committed to fostering a diverse workplace and is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will be considered for employment without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status, or any other categories protected by law.