Travel Category Manager

5 days ago

Davidson, United States Trane Technologies Full time
About the Role

We are seeking a highly skilled Travel Category Manager to join our team at Trane Technologies. As a key member of our Procurement organization, you will be responsible for developing and managing our US/Global Corporate travel program, ensuring seamless travel experiences for our employees and clients.

Key Responsibilities
  • Develop and manage the overall US/Global Corporate travel program, developing relationships with key suppliers.
  • Responsible for end-to-end contract negotiations with 3rd party travel suppliers and corporate aviation services.
  • Development of category strategies that strive to optimize spend, mitigate risk, while aligning to travel program goals.
  • Establish a strong rapport with employees and suppliers, resulting in solid, trusting relationships; manage and resolve customer service related issues (agency or online bookings, hotel/air/car suppliers, etc.) with all levels of employee within the company.
  • Be the key-point of contact driving a seamless travel experience and providing excellent customer service to Trane Technologies' travelers, including the Executive Leadership team.
  • Develop key partnerships with internal stakeholders including leaders in Finance, Business Services, Administration, Global Security and other key internal business partners.
  • Build and manage key travel reports focusing on spend-management, compliance & safety.
  • Be a key point of contact for our travel agency partners for escalations, process improvements and ad-hoc projects.
  • Work closely with the global teams to ensure consistency in the travel experience, while considering the need for regional differences in processes, tools and business needs.
  • Travel Policy management and operational integration leadership with travel agency providers and internal support teams.
  • Partner with Meeting Services team to ensure alignment on respective strategies and support needed collaboration.
Requirements
  • 7+ years of experience in Procurement / Supply Chain.
  • Demonstrated experience leading contract negotiations, category strategy development and supplier relationship management.
  • Bachelors Degree – Business Administration, supply chain, finance or similar.
  • Corporate Travel Program management experience preferred.
  • Experience in developing and/or managing a corporate travel policy.
  • Strong organizational and prioritization skills, including the ability to maintain several concurrent projects and managing customer expectations.
  • Strong leadership skills honoring a globally diverse team across time zones.
  • Proven track record delivering excellent customer service and problem resolution.
  • Strong Supply Chain Acumen with experience utilizing best in class industry tools and processes.
  • Strong verbal and written communication skills.
What We Offer

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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