Host/Hostess (20 hours) - Patient Experience Specialist

10 hours ago


Baltimore, Maryland, United States Johns Hopkins Medicine Full time

Job Summary:

The Host/Hostess position at Johns Hopkins Bayview Medical Center is responsible for providing exceptional patient experience through meal service, including Room Service. This role involves direct patient interaction, ordering, delivery, and removal of meal trays, using a hospital-issued tablet and mobile phone, while adhering to safety and sanitation requirements.

Key Responsibilities:

  • Deliver high-quality patient care through meal service
  • Interact with patients and visitors in a courteous and professional manner
  • Use a hospital-issued tablet and mobile phone to manage meal orders and delivery
  • Follow safety and sanitation protocols to maintain a clean and safe environment
  • Work effectively in a fast-paced environment with rotating shifts

Requirements:

  • High school diploma or equivalent required
  • One year of previous experience in food service, preferably with knowledge of different diet types
  • Computer skills preferred for menu selections
  • Ability to work effectively in a team environment
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Robust benefits package, including medical, dental, vision, and 401K

Equal Employment Opportunity:

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.



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