Customer Service Representative

5 days ago


Houston, Texas, United States D G MEDINA CONSTRUCTION LLC Full time
Key Responsibilities

We are seeking a highly skilled and organized Bilingual Receptionist to join our team at D G MEDINA CONSTRUCTION LLC.

The successful candidate will be responsible for:

  • Answering multi-line phone calls, directing them to the appropriate person, and taking accurate messages.
  • Managing office tasks, communications, and assisting upper management with key functions.
  • Greeting contractors, vendors, employees, and other professionals in a professional and welcoming manner.
  • Scheduling meetings, travel, appointments, and coordinating meetings with ease.
  • Maintaining a clean and organized lobby, and assisting with various clerical duties such as photocopying, scanning, mailing, and entering data on reports.
  • Organizing storage and office supply rooms, and ensuring a well-stocked snack room.
  • Assisting with updating and creating Excel spreadsheets, particularly during the bid process.
  • Developing and implementing organized filing systems to ensure efficient access to information.
Requirements

To be successful in this role, you will need:

  • Bilingual skills in English and Spanish, with excellent written and verbal communication skills.
  • 1-2 years of experience as a receptionist in a professional business environment.
  • A polished, well-groomed appearance, and a positive and dependable attitude.
  • Strong attention to detail, and excellent organizational skills.
  • Proficiency in computer software, including Word, Outlook, Excel, QuickBooks, and typing at a speed of 45-50 wpm.
  • Excellent customer service skills, and a friendly, professional demeanor.
  • The ability to work comfortably in a culturally diverse environment, with proper phone and in-person etiquette.
  • Knowledge of office management systems and procedures.
  • The flexibility to work weekends as needed.

At D G MEDINA CONSTRUCTION LLC, we offer a dynamic and supportive work environment, with opportunities for growth and development.



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