Family Shelter Support Staff

3 weeks ago


Sioux Falls, South Dakota, United States Union Gospel Mission Full time
Job Summary

We are seeking a compassionate and professional individual to join our team as a Family Shelter Support Staff member. As a key member of our shelter team, you will provide continued guest services and support, communicate effectively with partnering agencies, and ensure the upkeep and cleanliness of our facilities.

Key Responsibilities
  • Provide exceptional guest services and support, ensuring a safe and welcoming environment for all.
  • Communicate effectively with partnering agencies to ensure seamless operations.
  • Maintain the cleanliness and upkeep of our facilities, adhering to high standards of quality and safety.
Requirements
  • High school diploma or equivalent.
  • Certifications in CPR, 1st Aid, NARCAN, Trauma Informed Care, and de-escalation/self-defense.
  • No prior experience necessary, but a willingness to learn and grow with our team.
Essential Skills and Abilities
  • De-escalation and trauma-informed approach to client-centered care.
  • Adherence to privacy and safety protocols for all guests and personnel.
  • Basic understanding of data quality assurance and commitment to its principles.
  • Ability to utilize multi-line phone systems, office equipment, and basic software.
  • Flexibility, adaptability, and a positive solution-oriented approach in a fast-paced environment.
Work Environment and Physical Demands

The physical demands of this role include sitting, standing, bending, lifting, and moving intermittently during working hours. You will interact with guests, staff, and visitors under various conditions and may be subject to hostile or emotionally upset individuals.

UGM is committed to accessibility, equal opportunity, and reasonable accommodation for individuals with disabilities. If you require reasonable accommodation, please contact our HR department.



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