Transformative Behavioral Health Specialist

3 weeks ago

Syracuse, New York, United States Galileo Co. Full time

About Us


Galileo Co. is a forward-thinking medical practice dedicated to revolutionizing healthcare accessibility and affordability for diverse populations.


Operating across 50 states, our innovative approach offers high-touch, data-driven, multi-specialty, longitudinal care to complex patients through personalized, community-based programs.


Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health outcomes.


Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, our team consists of leading innovators from healthcare, technology, and human-centered design.


Our mission is to leverage talent and scientific thinking to transform society by solving our largest, toughest healthcare challenges, while bridging the gap between patients and providers.


About the Role


The Transformative Behavioral Health Specialist is an integral member of our collaborative care team, reporting to Behavioral Health Leadership.


You'll work closely with patients who have primary behavioral health disorders and comorbid medical diagnoses, alongside primary care providers and licensed social workers (LCSW/LMSW) to facilitate meaningful patient engagement and person-centered care.


Key responsibilities include maintaining tailored care plans, assisting in behavioral health treatment goals, and serving as a primary liaison with community-based organizations to address social needs.


This in-person role supports patients in Syracuse, NY and surrounding counties, requiring frequent travel to patient homes and community settings.


Key Responsibilities


• Travel to patient homes and community settings to provide longitudinal care, often independently or with other team members.


• Conduct community-based outreach to locate and engage high-acuity patients, building relationships and trust.


• Meet with patients in various settings, including their homes, shelters, and community agencies, to provide care coordination and support.


• Assist patients with service coordination, including discharges from acute and alternative settings, and provide comprehensive care coordination throughout the care continuum.


• Establish strong relationships with patients, families, and the community, becoming a trusted resource and advocate.


• Preliminarily assess patients for acute behavioral and physical health needs, generating referrals to providers, community-based resources, and appropriate services.


• Document patient care and progress in a comprehensive manner, ensuring compliance with professional standards and regulatory guidelines.


About You


We seek passionate individuals who are invested in delivering quality care to individuals with complex behavioral health disorders.


You should be enthusiastic about social advocacy and aware of how stigma can impact individuals on a systemic, social, and familial level.


We value team players who are excited about fixing what's broken to improve care quality and health outcomes for everyone.


We believe in a culture that fosters teamwork, excellence, and sound decision-making, based on mutual respect and trust.


Required skills and qualifications include:



  • Care deeply about each individual patient and are energized by the idea of being part of a solution-focused team.
  • Have a background in community and behavioral health, with a passion for applying those tenets in a new, creative way.
  • Love connecting and communicating with diverse groups of people.
  • Have experience working in multidisciplinary care teams and enjoy collaborating with others.
  • Have knowledge and savviness in navigating social benefits programs and local resources.
  • Are flexible, able to learn quickly, and adaptable to changing environments.
  • Hold a Bachelor's degree in a related field, with 2+ years of experience providing care coordination/case management, or a Master's degree in a related field and 1 year of experience.

Compensation


$28-32/hour, based on prior experience, performance, and market dynamics.


Physical Requirements


Employee must be able to meet the following requirements with or without reasonable accommodation: the ability to stand, sit, and walk for extended periods of time, and the ability to lift and carry objects weighing up to 20 pounds.


The job involves frequent bending, reaching, and kneeling to perform various tasks.


Travel Requirements


This role involves frequent travel to patient homes and community settings, with approximately 60% of time spent in the field and the rest working remotely.

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