Logistics Business Development Manager
3 weeks ago
We are seeking a highly motivated and goal-driven individual to join our team as a Logistics Business Development Manager. This role is perfect for someone who thrives in a fast-paced environment and has excellent communication skills.
The successful candidate will be responsible for managing assigned customer accounts, addressing customer concerns, and fostering long-term relationships with customers. They will also work closely with internal departments to ensure optimal customer service delivery.
Key Responsibilities:
- Proactively manage order fulfillment to meet customer demands through integration with operating company, distribution, and planning/forecasting
- Reassign orders by changing ship dates and/or source warehouse as needed to prevent product shortages
- Implement process improvements through cross-functional collaboration partnering with customers to drive achievement of organizational metrics and individual account goals
- Manage and balance key business relationships with passion & understanding of customer expectations and internal policies/requirements and contracts
- Lead projects/initiatives to enhance both cost and service efficiencies in the customer and the company supply chains
- Participate in the development of presentations and discussions for customer facing meetings
- Identify expansion opportunities with current customer(s) . Identifying and communicating sales opportunities for both incumbent and new accounts assigned
- Maintain close contact with key customers to assist them in logistical optimization and general satisfaction with our unique partnerships
Requirements:
- Proven experience as an Account Representative/Customer Service
- Proficient in MS Office/excel/word/outlook
- Strong communication skills
- Excellent organizational and multitasking ability
- Assertiveness and confidence
- Goal-driven with ability to work under pressure
- Excellent verbal and written communication skills
- Basic accounting skills a plus
- Good problem-solving skills
- High school diploma with 3+ years of Logistics Experience or Bachelor degree in Supply Chain.
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