Client Relationship Manager
4 days ago
We are seeking a highly skilled and experienced Client Relationship Manager to join our team at City National Bank. As a key member of our branch management team, you will be responsible for driving sales growth, delivering exceptional client service, and leading a team of sales and service professionals.
Key Responsibilities- Client Acquisition and Retention: Develop and execute strategies to acquire new clients and retain existing ones, resulting in increased sales revenue and customer satisfaction.
- Team Leadership: Lead, motivate, and develop a high-performing team of sales and service professionals, providing coaching, training, and feedback to ensure they have the skills and knowledge needed to succeed.
- Operational Excellence: Ensure the branch operates efficiently and effectively, with a focus on risk management, compliance, and regulatory requirements.
- Business Development: Identify and pursue new business opportunities, building relationships with key stakeholders and partners to drive growth and revenue.
- Performance Management: Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to drive growth and increase revenue.
- Minimum 4 years of direct client service experience
- Minimum 4 years of experience in a banking environment
- Minimum 3 years of supervisory or management experience
- Excellent knowledge of Bank policies and procedures and regulatory compliance
- Strong knowledge of Bank products and services
- Strong knowledge of Bank audit procedures
- Excellent interpersonal, verbal and written communication skills
- Excellent organizational and time management skills and ability to prioritize work
- Strong problem-solving skills
- Strong, demonstrated leadership and team-building skills
Starting base salary: $59,467 - $94,975 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
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