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Hotel Front Desk Auditor

2 months ago

Rosemead, California, United States Doubletree by Hilton Rosemead Full time
Job Title: Hotel Front Desk Night Auditor

At Doubletree by Hilton Rosemead, we are seeking a highly skilled Hotel Front Desk Night Auditor to join our team. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records.

Key Responsibilities:
  • Financial Record Keeping: Audit and reconcile all financial records, including cash drawer activity, credit card transactions, room charges, and occupancy percentages.
  • Reporting and Analysis: Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
  • Customer Service: Provide exceptional service to all hotel guests during their stay, responding to inquiries and resolving complaints as needed.
  • Front Desk Operations: Execute front desk clerk duties, including processing reservations and check-ins, delegating housekeeping, security, and service requests.
Requirements:
  • Excellent Communication Skills: Possess excellent customer service and communication skills, with the ability to work effectively with guests and hotel staff.
  • Computer Proficiency: Be computer proficient, with experience in accounting or reservation software a plus.
  • Availability: Be available to work a flexible schedule, including overnight shift hours.
Compensation:

$18 - $20 hourly