TRIO Student Support Services Coordinator

4 days ago


Newport, Kentucky, United States Northern Kentucky University Full time
Job Summary

We are seeking a highly motivated and experienced professional to serve as the TRIO Student Support Services Coordinator. This role will provide comprehensive services and activities that support the development of individual academic, interpersonal, financial, and career skills for a caseload of approximately 100 participants who are first-generation, low-income, or have a documented disability.

Key Responsibilities
  • Provide academic, career, financial, and personal support services to a caseload of approximately 100 students.
  • Assess individual needs, track academic progress of students, and make appropriate referrals and interventions.
  • Maintain confidential contact records and contribute to overall program record keeping system.
  • Keep updated on advising policy, trends, and any information needed to perform advising tasks effectively and accurately.
  • Utilize myNKU, Navigate, PROSAM, departmental database, and other resources to track and advise students for academic success.
  • Collaborate with college staff, faculty, and administrators on behalf of program participants.
  • Plan and coordinate SSS Service Learning, Social, and Cultural activities.
  • Supervise SSS Academic Liaison and SSS Career Liaison Student Workers.
  • Assume related duties and responsibilities as necessary.
Requirements

A Master's degree in College Student Personnel, Higher Education, Social Work, Counseling, or other related degree and two years of direct student service experience are required. Experience in academic advising, financial literacy, and career coaching are desirable. Seeking a candidate with excellent oral and written communication skills, demonstrated understanding of the developmental and academic needs of college-age students, and a creative approach to student service.

Proficiency with Microsoft Office products as well as social media platforms is required. Experience working with low-income, first-generation, or students with disabilities is required. Infrequent evening and overnight travel is required for student cultural events and professional training.

Preferring candidates with backgrounds similar to low-income and first-generation college students.



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