TRIO Student Support Services Coordinator

5 days ago


Newport, Kentucky, United States Northern Kentucky University Full time
Job Summary

We are seeking a highly motivated and experienced Coordinator to join our Student Support Services team at Northern Kentucky University. The successful candidate will provide comprehensive services and activities to support the development of individual academic, interpersonal, financial, and career skills for a caseload of approximately 100 participants who are first-generation, low-income, or have a documented disability.

Key Responsibilities
  • Provide academic, career, financial, and personal support services to a caseload of approximately 100 students.
  • Assess individual needs, track academic progress of students, and make appropriate referrals and interventions.
  • Maintain confidential contact records and contribute to overall program record keeping system.
  • Keep updated on advising policy, trends, and any information needed to perform advising tasks effectively and accurately.
  • Utilize myNKU, Navigate, PROSAM, departmental database, and other resources to track and advise students for academic success.
  • Collaborate with college staff, faculty, and administrators on behalf of program participants.
  • Plan and coordinate SSS Service Learning, Social, and Cultural activities.
  • Supervise SSS Academic Liaison and SSS Career Liaison Student Workers.
Qualifications

The ideal candidate will possess a Master's degree in College Student Personnel, Higher Education, Social Work, Counseling, or a related field, and two years of direct student service experience. Experience in academic advising, financial literacy, and career coaching are desirable. The successful candidate will have excellent oral and written communication skills, a demonstrated understanding of the developmental and academic needs of college-age students, and a creative approach to student service.

Proficiency with Microsoft Office products and social media platforms is required. Experience working with low-income, first-generation, or students with disabilities is essential. Infrequent evening and overnight travel may be required for student cultural events and professional training. Preference will be given to individuals with backgrounds similar to low-income and first-generation college students.

All interested applicants must fill out an online application and provide contact information for three references. Application review will begin immediately.



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