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Healthcare Administrative Assistant

2 months ago

Greensboro, North Carolina, United States Arthritis Knee Pain Centers Full time
Position Overview

Arthritis Knee Pain Centers is seeking a dedicated healthcare administrative assistant to join our dynamic team.

In the role of Care Coordinator II, you will play a crucial part in ensuring our patients receive exceptional service and foster a lasting relationship with our practice. You will serve as a vital link between the Revenue Cycle Center and our patients, focusing on facilitating their access to necessary treatments.


Key Responsibilities

  • Calculate estimated patient financial obligations
  • Engage with patients regarding their insurance coverage and benefits
  • Collect initial payments from patients
  • Safeguard patient health information with confidentiality
  • Organize treatment schedules
  • Coordinate comprehensive patient care
  • Direct patient inquiries to the appropriate channels
  • Manage and reconcile collections
  • Ensure accuracy in administrative data collection

Essential Skills

  • Friendly demeanor
  • Demonstrated experience as a medical secretary
  • Familiarity with medical office management systems
  • Strong time management abilities with a knack for multitasking and prioritizing
  • Social awareness and a service-oriented mindset
  • Exceptional written and verbal communication skills
  • Robust organizational and planning capabilities
  • Proficiency in MS Office and patient management software

Qualifications

  • Experience as a medical receptionist
  • Understanding of medical insurance benefits and coverage

Benefits:

  • 401K plan with matching contributions

Medical Specialty:

  • Orthopedic Medicine

Work Schedule:

  • Wednesday to Friday
  • 8:30 AM to 5:00 PM

Work Environment:

  • In-person
  • Office setting
  • Private practice

Organizational Commitment:

At Arthritis Knee Pain Centers, we are dedicated to delivering outstanding, non-surgical, non-opioid pain management solutions for patients dealing with chronic knee osteoarthritis. We treat every patient as a valued individual, ensuring their unique needs are met with empathy, care, and transparency.

Company Culture

As a member of the Arthritis Knee Pain Centers team, you will receive the necessary support and training to excel in your position. We pride ourselves on providing exceptional patient care and fostering a deep understanding of our values, operational standards, and business metrics. With multiple medical practices across the country, you will have the opportunity to be part of the AKPC family, deliver outstanding patient care, and collaborate with a dependable team in a modern facility. Our comprehensive benefits package includes competitive compensation, paid time off, a 401K plan with matching contributions, educational opportunities, and more. We work collaboratively to uphold our care standard: Treat every patient as if they are a cherished family member. In every patient interaction, we adhere to six guiding principles:

  • Dignity
  • Compassion
  • Responsiveness
  • Personalization
  • Privacy
  • Safety
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