Store Manager

4 weeks ago


Wellington, Florida, United States PacSun Full time
About the Role:

The Store Manager at PacSun is a key leadership position responsible for driving sales, improving customer experience, and maintaining store operations. This role requires a strong passion for product, brands, fashion, and trends, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Prioritize and delegate tasks to meet selling, visual, and operational needs
  • Build product confidence through education and accountability
  • Support and execute product, visual, and marketing directives
  • Maintain a clean, organized, and replenished store environment
  • Anticipate and meet customer needs to ensure satisfaction
  • Foster a positive and engaging selling experience
  • Accountable for achieving sales, metric, and operational goals
  • Understand and communicate key business reports and payroll tools
  • Create shortage action plans to minimize loss
  • Drive digital sales strategies, including ship from store and BOPIS
  • Communicate store and customer feedback to District or Market Manager
  • Coach and develop Management and Associate teams
  • Accountable for performance management of underperforming team members

Requirements:
  • Passion for product, brands, fashion, and trends
  • Four-year college degree or equivalent preferred
  • Effective written, verbal, and presentation skills
  • Strong interpersonal and communication skills
  • Proven ability to drive sales results in a high-volume environment
  • Excellent time management skills
  • Ability to interpret policies and procedures
  • Willingness to travel for meetings and workshops
  • Proficient in math and computer skills
  • Minimum five years retail experience, with two years of management experience

Leadership Qualities:
  • Operate with high conduct, integrity, and confidentiality
  • Develop and nurture cross-functional partnerships
  • Serve as a PacSun advocate in the industry and marketplace
  • Recruit, identify, develop, and retain talent
  • Lead company culture, norms, and conduct
  • Balance management presence with approachability

Physical Requirements:
  • Frequently lift and/or move up to 20 pounds, occasionally up to 35 pounds
  • Frequently sit/stand for long periods, climb ladders as needed
  • Regularly required to talk or hear, frequently required to sit, stand, walk, use hands to finger, handle, or feel, reach, twist, or squat
  • Ability to maneuver around sales floor, stockroom, and office areas
  • Specific vision abilities required, including close vision, distance vision, depth perception, and ability to adjust focus
  • Ability to work in open environment with fluctuating temperatures and standard lighting
  • Hotel, airplane, and car travel may be required


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