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Retail Operations Supervisor

2 months ago


Columbus, Ohio, United States Community Choice Financial Family of Brands Full time
Assistant Store Manager Position at Community Choice Financial Family of Brands

As an Assistant Store Manager, you will enhance your leadership capabilities by supporting the Store Manager in various operational tasks, including account oversight, customer engagement, and risk assessment. Your role will involve training and mentoring customer service representatives, ensuring adherence to company standards, and cultivating a professional atmosphere for both clients and staff.

Key Responsibilities:
  • Train, mentor, and oversee Customer Service Team Members
  • Evaluate risks and manage financial transactions
  • Build customer relationships while ensuring store profitability
  • Expand the store's reach through strategic partnerships and business initiatives
  • Assist in recruitment and enforce store security protocols
  • Manage account oversight and recovery operations
  • Ensure compliance with company policies and industry regulations
  • Supervise store presentation and address facility requirements
  • Support daily operations in the absence of the Store Manager
Qualifications:
  • High School Diploma or equivalent
  • At least one year of supervisory experience in retail or service sectors
  • Strong communication abilities
  • Proficiency in working with various systems
  • Must be at least 18 years old
  • Successful completion of a criminal background check
  • Physical capability to perform job-related tasks
Preferred Qualifications and Skills:
  • Leadership experience in sales or customer service environments
  • Background in retail or financial services
  • Bilingual in English and Spanish is advantageous
What We Provide:
  • Comprehensive training program
  • Access to e-learning resources for professional growth
  • Opportunities for performance-based career advancement
  • Health insurance, retirement plans, and additional benefits
  • Paid Time Off
  • A diverse and inclusive workplace

About Community Choice Financial Family of Brands:

Community Choice Financial Family of Brands is a prominent consumer finance organization in the United States, delivering a range of financial services through both physical locations and online platforms.

Note: This job description may evolve, and additional responsibilities could be assigned. Community Choice Financial Family of Brands is committed to inclusivity and equal opportunity employment.