Tile Industry Expert
4 days ago
Arizona Tile, LLC. is a leading importer of natural stone and ceramic tile, with 28 branches across 10 states.
With over 45 years of experience in the industry, we have established ourselves as a trusted partner for retailers, contractors, and homeowners alike. Our commitment to providing exceptional customer service and support has earned us a solid reputation as an industry leader.
As a Customer Service Representative, you will play a vital role in delivering this promise to our customers. You will work closely with our sales team to assist customers in selecting and ordering materials, while also developing and maintaining strong relationships with customers to drive repeat business and referrals.
Key Responsibilities
- Provide exceptional customer service and support to ensure customer satisfaction
- Assist customers in selecting and ordering materials, including stone slabs, tile, and decorative pieces
- Collaborate with colleagues to achieve sales goals and targets
- Stay up-to-date with product knowledge and industry trends to provide expert advice to customers
Requirements
- 2+ years of experience in a customer-facing role, preferably in the retail or sales industry
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people
- Basic computer skills and proficiency in Microsoft Windows environment
- High School diploma or equivalent required; Bachelor's degree preferred
Benefits
- Competitive salary range: $40,000 - $60,000 per annum, depending on experience
- Medical, dental, and vision benefits, as well as short-term and long-term disability insurance
- 401(k) retirement plan with discretionary employer match
- Paid time off (PTO) and sick leave accruals
- Employee discount on tile and slabs
- Ongoing training and development opportunities to enhance your skills and knowledge
We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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