Sales and Support Professional
3 weeks ago
As a Sales and Support Professional, you will play a crucial role in delivering exceptional customer service and support to our retail customers and contractors.
You will work collaboratively with our sales team to assist customers in selecting and ordering materials that meet their needs, while also developing and maintaining strong relationships with customers to drive repeat business and referrals.
Key Responsibilities
- Provide exceptional customer service and support to ensure customer satisfaction
- Assist customers in selecting and ordering materials, including stone slabs, tile, and decorative pieces
- Collaborate with colleagues to achieve sales goals and targets
- Stay up-to-date with product knowledge and industry trends to provide expert advice to customers
Requirements
- 2+ years of experience in a customer-facing role, preferably in the retail or sales industry
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people
- Basic computer skills and proficiency in Microsoft Windows environment
- High School diploma or equivalent required; Bachelor's degree preferred
Benefits
- Competitive salary range: $40,000 - $60,000 per annum, depending on experience
- Medical, dental, and vision benefits, as well as short-term and long-term disability insurance
- 401(k) retirement plan with discretionary employer match
- Paid time off (PTO) and sick leave accruals
- Employee discount on tile and slabs
- Ongoing training and development opportunities to enhance your skills and knowledge
We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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