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Quality Assurance Associate

2 months ago


Charlotte, North Carolina, United States Food Lion Full time
Job Summary

We are seeking a highly motivated Quality Assurance Associate to join our team at Food Lion. As a Quality Assurance Associate, you will play a critical role in maintaining the highest standards of quality and safety in our stores.

Key Responsibilities
  • Maintain a clean and safe shopping environment for our customers by adhering to our standard practice manual.
  • Minimize shrink through proper utilization of standard practices.
  • Provide excellent customer service, ensuring a positive shopping experience for our customers.
  • Collaborate with other associates to achieve a seamless shopping experience.
  • Identify and implement efficient ways to improve job performance and reduce costs.
  • Follow QA daily checklists and sanitation standards set by Food Lion.
  • Ensure compliance with local, state, and federal regulations.
Requirements
  • High school graduate or equivalent preferred.
  • Excellent interpersonal, organizational, communication, and customer service skills.
  • Ability to learn multiple tasks and technical requirements of the job.
  • Ability to use technical information to solve problems.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
Working Conditions

The Quality Assurance Associate will work in a fast-paced retail environment, standing for long periods and frequently walking short distances. The associate will be required to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.