Library Associate

5 days ago


Lexington, Kentucky, United States InsideHigherEd Full time
Job Title: Student Library Associate

Join our team as a Student Library Associate at the Lexington Public Library. As a key member of our staff, you will provide exceptional customer service to patrons, assist with circulation-related tasks, and support the daily operations of the library.

Key Responsibilities:
  • Provide customer service and support to patrons, including teaching and assisting with checkout and circulation-related tasks.
  • Assist with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts.
  • Support patrons in utilizing library tools, including the library's website and databases, digital material formats, and online resources.
  • Assist with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
  • Proactively seek out patrons to offer assistance and provide suggestions for library materials.
  • Provide accurate information about library resources and services to patrons.
  • Explain library policies, procedures, and code of conduct to patrons.
  • Perform routine collection maintenance tasks and assist with checking in returned materials, pulling reserve items, and returning materials to the shelves.
  • Support programming and conduct programs under the direction of a supervisor.
Requirements:
  • High School Diploma or GED.
  • Ability to quickly learn and apply fundamental library procedures, methods, and techniques.
  • Establish and maintain positive, effective working relationships with library customers and co-workers.
  • Provide basic readers' advisory.
  • Troubleshoot equipment as needed.
  • Working knowledge of current Microsoft Windows, Microsoft Office products, and navigation of the Internet.
  • Ability to follow oral and written instructions and effectively communicate with customers and staff.
  • Ability to learn and adapt to new and changing technologies.
  • Understanding of the boundaries of job responsibilities and ability to refer customers to trained library staff appropriately.
Our University Community:

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn, and live. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


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