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Customer Service Representative

2 months ago


Grand Island, New York, United States Clark Holdings Inc. Tim Hortons Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our morning shift team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of service in a fast-paced environment.

Key Responsibilities
  • Customer Service: Provide friendly and welcoming service to customers, ensuring their needs are met and exceeded.
  • Order Processing: Accurately process food and beverage orders, maintaining a high level of speed and efficiency.
  • Team Collaboration: Work effectively with colleagues to achieve team goals and objectives.
  • Sanitation and Safety: Maintain a clean and safe work environment, adhering to all health and safety regulations.
  • Communication: Develop strong communication skills to effectively interact with customers, colleagues, and management.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills to effectively interact with customers and colleagues.
  • Teamwork and Collaboration: Demonstrate the ability to work effectively in a team environment, supporting colleagues to achieve team goals.
  • Attention to Detail: Maintain a high level of attention to detail, ensuring accuracy in order processing and customer interactions.
  • Adaptability: Demonstrate flexibility and adaptability in a fast-paced environment, responding to changing customer needs and priorities.
  • Physical Demands: Meet the physical demands of the role, including standing for long periods, frequent reaching, and manual dexterity.
What We Offer
  • Competitive Compensation: Receive a competitive hourly rate for your hard work and dedication.
  • Opportunities for Growth: Develop your skills and knowledge, with opportunities for advancement and professional growth.
  • Collaborative Work Environment: Join a dynamic and supportive team, working together to achieve common goals.