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IT Project Manager

1 month ago

Irving, Texas, United States Cinter Career Full time
Job Title: IT Project Leader

We are seeking an experienced IT Project Leader to join our team at Cinter Career.

Job Summary:

The IT Project Leader will be responsible for ensuring outstanding customer service by providing direct IT support to customers and supporting projects under the supervision of the Project Manager.

Key Responsibilities:

  • Provide expert insights into general support issues and enforce quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction.
  • Travel to customer locations and data centers for physical work and communicate with external vendors to manage projects.
  • Analyze and identify trends in issue reporting and devise preventative solutions, offering suggestions for process improvements and developing new procedures.
  • Investigate suspected security events or vulnerabilities reported by PSOC and CSIRT teams.

Requirements:

  • Experience with design and implementation of Virtual Machine (vSphere, Hyper-V), Windows Virtual Desktop, Windows Server (Active Directory, File Server Exchange, MS 365), Unix Server (Redhat, SMTP Server), Cloud Solution (AWS), and Authentication Infrastructure (SSO, ADFS).
  • Excellent troubleshooting skills in Active Directory, GPO, Authentication, Access Privilege, and Mail Protocol (SMTP, MAPI over HTTP).
  • Strong background in information security and Bachelor's degree in Computer Science or a related field.
  • MCP and AWS certifications are a plus, and strong English communication skills are required.

Preferred Qualifications:

  • Business level Spanish or Japanese language skills.

About Cinter Career:

Cinter Career is a leading provider of IT solutions and services. We are committed to delivering exceptional customer service and supporting our clients' success.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].