Clinical Specialist II

1 week ago

Greenville, North Carolina, United States Abbott Laboratories Full time
About Abbott Laboratories

Abbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.

Our Mission

We're committed to creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott Laboratories

At Abbott Laboratories, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.
  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO.
  • An excellent retirement savings plan with high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity

In Abbott's Electrophysiology (EP) business, we're advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You'll Work On

As a Clinical Specialist II, you will provide engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products. You will work under general direction, providing a high degree of independence, identifying and routinely using the most effective, cost efficient and best business practices to execute processes; continually evaluating their effectiveness and appropriateness.

  • Act as a clinical interface between the medical community and the business.
  • Demonstrate ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
  • Provide engineering, sales, education and clinical support in response to field inquiries on as-needed basis. Demonstrate a thorough command of all EP products, related product and technical knowledge, trends and players.
  • Develop, lead and/or facilitate trainings and other programs on EP products to healthcare professionals.
  • Provide insight, guidance, and feedback to management on market feedback and components of next generation of products.
  • Provide regional EP procedural case coverage.
  • Provide additional back-up support to EP Sales Representatives in the following areas:
    • Sales support;
    • Regional training seminars;
    • Clinical studies/data collection;
    • Trouble Shooting; and,
    • New product in-service training to physicians, nurses and sales representatives.
  • Continuously develop engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management.
  • Assist Training and Education departments with advanced educational seminars, and the preparation of educational materials.
  • Assist Sales with advanced product demonstrations to visiting physicians and sales personnel.
  • Remain current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends.
  • Resolve and/or facilitate resolution of problems including identifying causes to prevent re-occurrence.
  • Perform related functions and responsibilities, on occasion, as assigned.
Required Qualifications
  • Bachelor's degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.
  • Requires ability to become certified on EP products.
  • Requires a minimum of 6 months in Clinical Specialist position.
  • Minimum of 2 years clinical experience (internal or external with industry competitor).
  • Achieves or exceeds expectations in most recent performance review.
  • Requires an average of 15+ cases a month for 6-12 consecutive months as primary mapper.
  • Primary mapper on complex cases for 6+ months (requires a minimum of 3 complex cases over last 6 months).
  • Demonstrate ability to increase utilization of Abbott Advanced Mapping and Ablation Tools.
  • Complete monthly sales activities at their Accounts.
  • Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

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