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Retail Operations Supervisor

2 months ago

Rehoboth Beach, Delaware, United States Movado Group Full time

Opportunity for Assistant Retail Manager

We are seeking a dynamic individual with outstanding sales and leadership abilities in the watch, fine jewelry, or specialty retail sector to take on the role of Assistant Retail Manager. In this position, you will be instrumental in enhancing sales performance, delivering exceptional customer service, and overseeing staff training and development.

  • Meet or surpass personal sales targets established by the Store Manager while acquiring in-depth knowledge of the product range
  • Responsible for store opening and closing procedures
  • Support the Store Manager in reaching financial goals
  • Mentor and train store staff to achieve their sales objectives
  • Participate in the recruitment, hiring, training, and coaching of employees to ensure peak store performance
  • Ensure compliance with CRM data management, inventory control, revenue optimization, merchandising, and loss prevention strategies in line with company policies
  • Deliver outstanding customer service and ensure the entire team adheres to the same standard
  • Maintain store stability, security, and reputation by following corporate, legal, and security protocols
  • Keep a professional, tidy, and organized work environment
  • Oversee merchandise for cleanliness, accurate pricing, and appropriate display
  • Provide watch servicing, including sizing and battery replacements as necessary

Job Qualifications:

  • Proven sales skills with a minimum of 3 years in retail management
  • Preferred background in watch, jewelry, fashion, accessories, cosmetics, specialty, or luxury retail
  • Excellent interpersonal, communication, and customer service abilities
  • Highly organized and detail-oriented
  • Proficient in computer skills, including MS Office (Word/Excel)
  • Flexible availability to work weekends and evenings as required

Employee Benefits:

Competitive salary, employee discounts, paid time off, and a comprehensive benefits package.