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Front Desk Dental Assistant

2 months ago

Lake Katrine New York, United States Dental Care Alliance Full time

Job Summary:

We are seeking a highly skilled and experienced Dental Receptionist to join our team at Dental Care Alliance. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and ensuring a smooth and efficient experience for all visitors to our office.

Responsibilities:

  • Greet patients and visitors, sign them in, and schedule future appointments
  • Handle incoming phone calls and respond to patient questions and concerns
  • Assist patients in accordance with our training protocols to ensure they receive the best possible service
  • Provide customer service, acknowledging and greeting patients upon arrival and dismissal
  • Answer telephones and respond to patient inquiries
  • Schedule appointments and maintain appointment books
  • Confirm appointments and follow up on no-shows and cancellations
  • Register patients on sign-in sheets and post charges and payments to patient accounts
  • Maintain a clean and friendly waiting area for patients

Requirements:

  • 2+ years of experience working in a dental office
  • Knowledge of insurance plans (HMO/PPO) is a plus
  • Experience answering telephones and providing exceptional customer service

What We Offer:

We are proud to be an equal opportunity workplace and celebrate the diversity of our patients and employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.