Tax Help Colorado Program Coordinator

4 weeks ago


Denver, Colorado, United States Mile High United Way Full time

Job Summary

Mile High United Way is seeking a highly motivated and detail-oriented Coordinator for our Tax Help Colorado program. As a key member of our team, you will play a vital role in implementing the program and providing exceptional customer service to our clients.

Key Responsibilities

  • Serve as a site coordinator at various tax sites, ensuring smooth operations and excellent customer service.
  • Achieve Advanced IRS tax law certification annually to stay up-to-date on tax regulations.
  • Develop and maintain relationships with community partners, volunteers, and clients to promote the program and its services.
  • Provide ongoing support for tax credit and benefit outreach, ensuring that clients receive the maximum benefits they are eligible for.
  • Assist in the design, implementation, and collection of key program indicators to measure the program's success.

Requirements

  • High School Diploma/GED required; some college or bachelor's degree preferred.
  • Minimum 2 years' direct experience working with community engagement, outreach, relationship management, and event planning.
  • Minimum 2 years of related experience in administrative and support staff activities.

Preferred Qualifications

  • Bilingual in Spanish preferred.
  • Experience with concepts of trauma-informed practice, de-escalation, and community engagement.

Working Environment

30% of time in typical office environment, 70% of time traveling to local offsite meetings; depending on the time of year.

Physical Activities

May be required to lift up to 20lbs. Ability to provide personal transportation.



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