Customer Service Sales Associate

2 weeks ago


Leesburg, Virginia, United States Levi Strauss & Co. Full time

POSITION SUMMARY
As a Sales Associate, you will embody the Levi's brand by executing various tasks and processes related to customer engagement, sales, merchandising, and store management.

KEY RESPONSIBILITIES
1. Exhibit a comprehensive understanding of Levi Strauss & Company's legacy and values.
2. Showcase exceptional product knowledge to assist customers effectively.
3. Deliver outstanding customer service to every visitor, utilizing the 3C's of Success: Connect, Consult & Close.
4. Achieve or surpass designated store and individual sales targets on a daily basis.
5. Adhere to cash handling protocols established by Levi's Stores.
6. Follow store security, safety, and loss prevention policies diligently.
7. Support stock team members with restocking and security tagging of products on the sales floor as required.
8. Aid in the pricing of merchandise when necessary.
9. Participate in physical inventory and cycle counts as needed.
10. Help maintain the store's appearance in line with Levi's Stores visual merchandising standards and general cleanliness protocols.

QUALIFICATIONS
Basic Requirements
- Flexibility to work a varied schedule to accommodate business needs, including evenings and weekends.
- Capability to lift up to 40 pounds, along with continuous standing, walking, bending, and squatting.

Preferred Qualifications
- At least 1 year of experience in customer service is preferred.
- High school diploma or GED is preferred.

Levi Strauss & Co. is an equal opportunity employer.
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