Hospital Security Officer
2 days ago
The University of Iowa Hospitals and Clinics is seeking a highly skilled and dedicated Hospital Security Officer to join our team. As a key member of our safety and security team, you will play a critical role in maintaining a safe and secure environment for patients, visitors, and staff.
Key Responsibilities- Provide exceptional customer service to patients, visitors, and staff
- Assist with wayfinding and information to patients, visitors, and staff
- Perform security checks, patrol facility, and monitor special assignments
- Conduct incident investigations and provide documentation for follow-up
- Respond to and assist in all incidents regarding safety and security
- Respond to lock/unlock doors, troubleshoot elevator problems and extricate as needed, and assist in traffic/parking enforcement
- Respond to and resolve emergencies such as fire, HazMat, and security alarms
- Provide security surveillance of institution, including physiatric units
- Maintain a working knowledge of computers to process data, operate fire alarm systems, and security systems
- Escort to parking ramps and outlying areas
- Perform safekeeping procedures
- Provide effective oral and written communication
- Enforce all institution policies and procedures
- Ability to walk and climb stairs
- Ability to lift and carry fifty pounds
- Ability to work outside in extreme weather conditions
- Ability to see and hear accurately in both day and nighttime conditions
- Two years' experience in security and safety, or fire safety, or law enforcement; or
- One year of post-high school education related to security and safety and one year of experience in security and safety; or
- Two years of post-high school education related to security and safety
- Possession of appropriate driver's license and ability to meet UI Fleet Safety Standards
- Ability to obtain basic certification from International Association for Healthcare Security and Safety (IAHSS) within 6 months of hire and maintain certification for duration of employment
- Two years of customer service experience
- Proficiency in Microsoft Office computer software applications (i.e. Word, PowerPoint, Excel, etc)
- Exceptional written and verbal communication skills
- IAHSS Basic Online Course to be completed within 6 months of start date
- Management of Aggressive Behavior (MOAB) 8 hour - to be completed in first 90 days
- Health Safety Professional (HSP) - to be completed in first 90 days
In order to be considered, applicants must upload a resume that clearly address how they meet the listed required and desired qualifications of this position.
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