Logistics Revenue Growth Specialist
7 days ago
BASE SALARY + BONUS
The Logistics Revenue Growth Specialist will be responsible for providing exceptional customer service and support through effective brokering of loads to outside carriers. This role requires integrity, excellent communication skills, and the ability to meet targeted financial goals.
Key Responsibilities:
- Maintain integrity in all actions as an employee of Jacksonville Freight Brokerage.
- Create greater revenue opportunities through account penetration of current accounts.
- Secure new customers and enhance the overall profitability of the company.
- Understand the rules and regulations of hours of service and their impact on servicing customer freight when speaking to potential outside carriers.
- Use the dispatch system effectively and update it with information regarding all loads as check calls are made.
- Provide routing, guidance, and assistance to outside carriers to ensure smooth, efficient pick-up and delivery of customer goods.
- Communicate with both customers and carriers twice daily for each load under dispatch.
- Meet company financial targets on a weekly basis.
- SUPPORT SALES EFFORTS IN PRICING, EMAILING, CUSTOMER SERVICE, ETC.
- Assist in load planning for terminal/company through interaction with sales/contract dispatch/management.
- Assist in contract operations and other needs of the company whenever required.
- Be proactive in assisting sales efforts to expand revenue for the company through targeted selection of potential customers, passing on sales leads to sales, making appropriate sales calls.
- Act in the best interest of all customers, the company, and its employees at all times.
- Maintain professional communication with company stakeholders.
- Communicate openly, honestly, and effectively in both written and oral communication.
- Provide timely feedback to management and sales when issues arise.
Requirements:
- Teamwork, Emphasizing Excellence, Initiative, Leadership, Customer Service, Listening, Reporting Skills, Negotiation, Verbal Communication, Written Communication, Integrity
Estimated Salary: $65,000 - $85,000 per year based on industry standards and location.
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