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Assistant Manager

2 months ago

Le Mans, Pays de la Loire, United States Andy's Frozen Custard Full time

Job Summary:

As an Assistant Manager at Andy's Frozen Custard, you will play a crucial role in driving the success of our stores. Your responsibilities will include:

  • Leading Store Operations: Oversee the day-to-day activities of the store, ensuring seamless execution of our business strategies.
  • Staffing and Scheduling: Recruit, train, and develop a high-performing team to deliver exceptional customer service.
  • Customer Satisfaction: Foster a culture of customer-centricity, ensuring every guest has a legendary experience.
  • Product Quality and Safety: Maintain the highest standards of quality and safety in our products and services.
  • Financial Performance: Analyze and optimize store performance to drive revenue growth and profitability.
  • Team Development: Provide coaching, mentoring, and development opportunities to help team members grow professionally.

Key Responsibilities:

  • Develop and implement action plans to drive business results.
  • Collaborate with the store team to achieve sales and customer service goals.
  • Conduct regular store visits to ensure compliance with company policies and procedures.
  • Identify and address areas for improvement, implementing changes to drive business growth.

Requirements:

  • Proven experience in a leadership role, preferably in the food service industry.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills, with a focus on driving business results.