Staff Services Analyst

4 weeks ago

San Bernardino, California, United States Department of Transportation Full time

Job Description and Duties

Under the direction of the Staff Services Manager I (SSM I), the incumbent provides technical support for recruiting personnel services for the Division of Design. The incumbent will become progressively more knowledgeable and have the ability to apply various methods to recruit candidates for vacant positions and works closely with the SSM I to coordinate with the hiring supervisors to initiate the hiring process, obtain approvals, process paperwork, select candidates, and make job offers to complete the hire.

The incumbent works with the Division of Human Resources (DHR) to handle routine personnel matters for the Design Division; and performs a wide variety of analytical services in tracking and managing positions. The incumbent performs duties associated with research, analysis, reporting, customer service, and review of the Quality Control and Quality Assurance (QC/QA) program.

The incumbent assists the Quality Control Program Manager in delivery of the QC/QA program to ensure compliance with the Highway Design Manual. The incumbent is required to maintain a high degree of organization, accuracy, and consistency in all work products.

The incumbent will become progressively responsible for evaluating, monitoring, and providing recommendations for improvements to design allocation, encumbrance, and expenditure processes and practices and will extract data and provide reports from various sources using mainframe databases and personal computer applications.

The incumbent must exercise a high degree of initiative, independence, and maintain confidentiality due to highly sensitive issues pertaining to district operations and personnel matters. The incumbent must be able to manage multiple projects simultaneously and will work with assistance from the SSM I or unit lead to analyze and recommend solutions and/or improvements.

A positive attitude and commitment to providing quality customer service that is accurate and timely to meet customers' needs is necessary.

Working Conditions

Position located in San Bernardino County

Multiple positions may be filled from this recruitment.

Work location is in a climate-controlled cubicle area office of a high-rise building accessed through elevators and under artificial lighting. There will be occasional fluctuations in temperature. Will periodically attend meetings and/or training outside of the assigned office.

This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans's evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises.

The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee's designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate.

Special Requirements

Along with the application, you must submit a Statement of Qualifications (SOQ) demonstrating your relevant experience for this position. For each question, write the question first and then provide a detailed answer. Failure to submit an SOQ, answer the specific questions for this advertisement, write the questions in your SOQ, or adhere to a two-page limit will result in disqualification from the interview process. Resumes are optional and do not substitute for the SOQ.

Eligibility for Hire

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent.

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