Department Leader
1 month ago
We are seeking a highly skilled and experienced Department Leader - Front End Relief to join our team at Kroger. As a key member of our front-end department, you will be responsible for providing exceptional customer service, managing department operations, and ensuring a seamless shopping experience for our customers.
Key Responsibilities- Customer Service: Deliver and encourage other associates to deliver excellent customer service, guaranteeing customers receive fast and friendly checkout service by assisting them to the shortest line and unloading purchases.
- Department Management: Maintain compliance with corporate policies, shrink control guidelines, checkstand maintenance/layout, safety guidelines/standards, and labor agreements.
- Peer Coaching: Provide peer coaching for all cashiers following best practices.
- Monitoring and Scheduling: Monitor the 15-minute chart and schedule.
- Company Initiatives: Promote and follow Company initiatives.
- Customer Incidents: Respond to customer situations as a result of system problems and cashier needs, including performing cashier functions, when required.
- Education: High school diploma or general education degree (GED) plus a minimum of six months of cashier experience and one-two years related retail experience; or combination of relevant education and experience.
- Age: Minimum 18 years of age/19 in Idaho and Alaska.
- Skills: Ability to pass drug test, ability to work in a fast-paced environment, ability to work weekends on a regular basis, ability to travel independently on a rare basis, maintain confidentiality, accuracy/attention to detail, ability to organize/prioritize tasks/projects, valid driver's license, CPR/first aid certification.
- Knowledge of Company Policies: Knowledge of company policies, procedures, and organizational structure.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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