Clinical Support Specialist
3 days ago
About the Role
">Inizio Engage, a leading healthcare engagement partner, is seeking a skilled Clinical Support Specialist to join our team. This role offers an exciting opportunity to work with a top biotechnology company, providing virtual or telephonic support to clients, patients, and healthcare professionals.
">Key Responsibilities
">- Medical Information Requests: Accurately document all medical information requests, adverse events, and product quality complaints in compliance with Inizio, client, and federal guidelines and regulations.">
- Study Compliance Calls: Conduct study compliance calls to volunteers enrolled in clinical/medical research trials.">
- Patient Support: Provide patient support to patients enrolled in Patient Support Programs.">
- Data Collection: Collect demographic data and disposition for product, sample, and literature fulfillment.">
Requirements
">- Bilingual Spanish Speaking: Possess bilingual Spanish speaking skills to effectively communicate with clients and patients.">
- US Healthcare Professional License: Hold a current US healthcare professional license (RN or LPN).">
- Communication Skills: Demonstrate excellent verbal, written, and listening communication skills.">
- Technical Competencies: Competent in using a computer keyboard and mouse, as well as Call Center Telephone Technology.">
- Teamwork: Ability to work both independently and within a group setting.">
- Results Oriented: Results-oriented, with excellent organizational skills and ability to work cross-functionally.">
About Inizio Engage
">Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions. Our mission is to partner with clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge, and support they need.
">Salary Range
">The estimated salary range for this position is $60,000 - $80,000 per annum, depending on location and experience. We offer competitive compensation and benefits, including a performance-driven incentive package, excellent benefits, and opportunities for growth and development.
">Equal Opportunities Employer
">Inizio Engage is proud to be an equal opportunity employer, committed to diversity and inclusion. We consider qualified applicants without regard to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion, sexual orientation, military or veteran status, or any other characteristic protected by law.
">Apply Now
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