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Account Executive, Season Ticket Member Service Specialist

2 months ago

Cincinnati, Ohio, United States AEG Full time
Job Title: Account Executive, Season Ticket Member Service

FC Cincinnati is seeking a highly motivated and experienced Account Executive to join our Season Ticket Member Service team. As an Account Executive, you will play a critical role in retaining and growing our season ticket member base, while also contributing to the overall success of our ticket sales and revenue growth.

Key Responsibilities:
  • Develop and execute stewardship programs to engage and retain season ticket members
  • Collaborate with the sales and marketing teams to identify and pursue new sales opportunities
  • Provide exceptional customer service to season ticket members, responding to their needs and concerns in a timely and professional manner
  • Work closely with the ticket operations team to ensure seamless execution of ticket sales and distribution
  • Assist in the development and implementation of sales strategies and tactics to drive revenue growth
Requirements:
  • 2+ years of experience in customer service, sales, or a related field
  • Proven track record of success in sales and customer service, with a strong focus on retention and growth
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with season ticket members and internal stakeholders
  • Strong analytical and problem-solving skills, with the ability to think critically and make data-driven decisions
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance