Luxury Retail Sales Associate

4 days ago

Carlsbad, United States Johnny Was Full time

At Johnny Was, our mission is to inspire free-spirited optimism through beauty, authenticity, comfort, and artistic expression. We embody the ultimate destination for those who love California and the relaxed modern bohemian lifestyle it represents.

Position Overview:

The Luxury Retail Sales Associate is a talented, hardworking, and enthusiastic individual who will contribute to the Johnny Was retail experience, providing exceptional service in all aspects of the sales floor. Key responsibilities include:

  • Creating a warm and inviting environment where clients feel welcomed, engaged, and valued.
  • Providing an elevated and VIP customer experience by offering personalized service, connecting with clients in a genuine and authentic way, and ensuring their needs are met.
  • Building repeat business by executing client capture tools and strategies, including data capture, outreach, and follow-up.
  • Meeting customer issues with patience and a solution-oriented approach, prioritizing the highest good of the client.
  • Providing individualized and positive experiences for all customers, including great service, effective question-answering, and transaction processing.
You Will Thrive in This Role If:
  • You possess a friendly and outgoing personality with an open team-oriented mindset.
  • You have excellent customer service skills with an energetic and engaging personality.
  • You can develop and maintain a loyal clientele base.
  • You are flexible with night and weekend shifts, able to commit to a set schedule if needed.
  • You have strong organizational, follow-up, and communication skills.
Requirements:
  • High School diploma or equivalent.
  • 2 years of retail experience, preferably in women's contemporary fashion.
  • Computer skills, including operation of iPad-based point-of-sale systems and email.
  • Ability to work retail hours, including days, nights, weekends, and special events.
  • Bending, stooping, kneeling required.
  • Able to lift up to 50 lbs.
Compensation:

$17.00 to $18.00 per hour.

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