IT Support Specialist

2 weeks ago


Athens, Georgia, United States Athens Micro Full time
About Athens Micro

Athens Micro is a leading IT service provider, delivering top-notch computer network and server support to small and medium-sized businesses in the North Georgia area.

We strive to offer cutting-edge IT solutions and exceptional customer service to our clients. Our goal is to provide corporate-level information technology on a small and medium-sized business budget.

Our employees enjoy the best learning opportunities for computer support in the industry. With over 35 years of experience, we are the largest and most reputable managed service provider in the area.

Our core values are built on a shared commitment to excellence: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details.

What We Look For
  • A passion for technology
  • The ability to think quickly and act swiftly
  • A positive attitude
Responsibilities
  • Assist users with a wide range of potential issues, from malware cleanup to light firewall configuration
  • Assist with VPN client configuration
Requirements
  • Basic hardware and software troubleshooting skills
  • Basic knowledge of OSX
  • CompTIA A+ and Network+ certifications a plus
  • Valid driver's license and personal car
  • Background check and pre-employment screening
Benefits
  • Smart, helpful co-workers
  • Schedule flexibility after project completion
  • Medical, dental, vision, and disability insurance
  • 401k with matching
  • Paid time off and holidays
  • Monthly bonuses for meeting goals
  • Training and bonus incentives for continued education and certifications

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