Customer Service Coordinator

3 weeks ago


Jersey City, New Jersey, United States Concord Hospitality Full time
Key Responsibilities

The successful candidate will be responsible for:
• Greeting and checking-in guests in a friendly and professional manner
• Responding quickly to incoming calls, lobby visitors, and team members needing front desk assistance
• Post guest charges, collect payments, and follow all cash handling procedures as required by Concord
• Maintaining accurate records and reports as needed
• Collaborating with the housekeeping and maintenance teams to ensure that our rooms are clean and comfortable for our guests

We offer a competitive salary of $41,800 per year, as well as a comprehensive benefits package that includes medical, dental, and vision coverage, life insurance, disability options, and 401K matching. Our full-time associates also enjoy discounted room rates at Concord managed hotels, tuition assistance, and career advancement opportunities.

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