Senior Document Specialist
16 hours ago
Job Title: Senior Document Specialist
Job Summary:
A Senior Document Services Specialist will provide exceptional customer service to attorneys and staff using the Word Processing Department. The ideal candidate will possess strong organizational and communication skills, with a strong attention to detail and a pleasant and professional demeanor.
Responsibilities:
- Utilize organizational and communication skills to provide exceptional customer service
- Manage and prioritize workflow during shift to meet attorney deadlines
- Perform all duties of a Document Specialist when applicable
- Coordinate workflow from and to other shifts using the Shift Status email, written instructions and/or verbal communication
- Provide exceptional customer service through various forms of communication
- Work with Supervisor and Coordinators to maintain, update, and implement department procedures and instructions
- Apprise Supervisor of problems or potential problems, including staff performance and/or employee relations
- Assist in other Document Processing and Firm projects and functions as needed
Requirements:
- Associate's degree, Secretarial degree, or equivalent experience
- 5+ years' experience in a legal document production environment and/or legal secretarial experience
- Familiarity with legal terminology and law firm environment required
- Advanced knowledge of Document Management Systems (DMS) and Microsoft Office applications (Excel, Outlook, Word, and PowerPoint)
- Excellent skills in spelling, grammar, punctuation, sentence structure, and proofreading
- Ability to organize and prioritize multiple assignments
- Strong initiative required; ability to work independently with minimal direct supervision
- Ability to excel under pressure and provide quality work product
- Possess strong communication, interpersonal, teamwork and customer service skills
Compensation:
The Compensation range for this role is 23.25 to 29.07USD per hour and may be eligible for an annual bonus.
Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.
Epiq's Commitment to Diversity and Inclusion:
Epiq is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
How to Apply:
If you are interested in this role, please submit your application through our website. We look forward to reviewing your application.
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