Solutions Architect

3 weeks ago

Irvine, California, United States Teletrac Navman Full time
About Teletrac Navman

Teletrac Navman is a leading software-as-a-service (SaaS) provider leveraging location-based technology to empower people managing mobile assets to move their business forward with certainty.

The Role

We're seeking a Solutions Engineer to join our team at Teletrac Navman. As a Solutions Engineer, you will be responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in our technology infrastructure, and removing all technical objections in the sales cycle.

Key Responsibilities
  • Develop and foster good technical relationships with customers, partners, and colleagues to assist with sales
  • Articulate the technical vision using all Teletrac Navman assets including core software, business intelligence, mobile, integrations, and hardware
  • Present and demonstrate the connection between the technical capabilities of the product and a return on investment to users, decision makers, and executives
  • Review customer requirements, respond to customer and/or partner inquiries including pre-sales bids, review of customer architectures, on-site pre-sales meetings, presentations, and demonstrations
  • Evaluate whether Teletrac Navman solutions are viable candidates to deploy in customer's networks and determine what product enhancements (if any) would be required to accomplish that task
  • Liaise with Professional Services and Engineering to ensure a smooth transition from sales to deployment and ensure that the technical needs of our customer are met
  • Create a great first impression to our prospects by providing them with a world-class experience
  • Ability to simplify complex functionalities and present in a compelling and persuasive manner
Requirements
  • High school diploma, GED or equivalent required. Bachelor's degree in business or computer science desired
  • Minimum of 5 years' experience in a technical pre-sales or solutions engineering role
  • 2+ years' experience in sales or project management preferred
  • Ability to see things through the customer's eyes, deliver upon their needs, and serve as their advocate internally when working on relationship development
  • Effectively collaborate with cross-functional teams, including sales, marketing, and product development
  • Willingness to take the initiative and dedicate necessary time and energy to learning new product and industry information and identifying new tools that will help define Teletrac Navman as the preferred solution in the industry
  • Self-motivated with enormous initiative to continually improve
  • Ability to adapt to changing technologies, customer needs, and market trends
  • Possess the business acumen to position the Teletrac Navman solution as a strategic advantage for our customers. Must be able to clearly articulate business decision drivers and technical benefits in the context of the bigger picture
  • Proficiency with business tools such as Microsoft Office
  • Able to communicate effectively internally and externally verbally and in writing. Strong presentation skills
What We Offer

We offer a premium suite of health and wellness programs for you and your family, including family planning from Maven Clinic, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more.

We are committed to providing a work environment that maximizes functionality, collaboration, and work/life satisfaction with flexibility where available.

We believe in your potential to make an impact and offer opportunities for growth and development, including full access to LinkedIn Learning, product training, tuition reimbursement, and student debt repayment.

We are a global industrial technology company focused on smarter transportation and mobility, with a portfolio of trusted brands that includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities.

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