Appliance Repair Specialist
3 weeks ago
We are seeking a skilled Appliance Repair Specialist to join our team at CSC ServiceWorks. As a key member of our service team, you will be responsible for providing mechanical repairs to washers and dryers at customer and client locations within your assigned region.
Key Responsibilities- Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such as washing machines, dryers, and air-vending machines, ensuring all repairs are carried out efficiently and in accordance with manufacturer guidelines and safety standards.
- Maintenance: Conduct routine maintenance and preventative services on appliances to ensure optimal performance and extend their lifespan, including cleaning, lubricating, replacing worn-out parts, and adjusting settings as necessary.
- Customer Service: Interact with customers in a professional and friendly manner, addressing their concerns and providing accurate information regarding the repair or maintenance process, offering advice and recommendations on appliance usage, care, and maintenance to prevent future issues.
- Documentation: Maintain detailed records of service calls, repairs performed, parts used, and any other relevant information, preparing service reports and updating the internal database with accurate and up-to-date information.
- Parts and Inventory Management: Monitor and manage inventory levels of spare parts and tools, ordering necessary parts and equipment to ensure the availability of required resources for efficient repairs and maintenance.
- Safety Compliance: Adhere to all safety protocols and guidelines while working with electrical systems and appliances, ensuring personal safety and the safety of customers' property during service calls.
- Work-Life Balance: Enjoy a healthy balance between work and personal life.
- Competitive Benefits: Receive 75% employer contribution to medical, dental, and vision insurance, health savings account with employer contribution, and more.
- Professional Growth: Take advantage of year-round work, paid training, and education reimbursement program.
- Employee Discounts: Enjoy discounts on travel, theme parks, home and auto insurance, and more.
- Valid Driver's License: Possess a valid driver's license.
- Pre-Employment Screening: Pass pre-employment screening.
- Appliance Repair Experience: Previous experience in appliance repair or a related field is preferred.
- Interpersonal and Communication Skills: Possess good interpersonal and communication skills to interact with customers effectively.
- Independence and Time Management: Ability to work independently and manage time efficiently.
- Physical Stamina: Possess physical stamina and dexterity to handle and maneuver heavy appliances.
- Basic Computer Skills: Basic computer skills for documentation and communication purposes.
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Appliance Repair Specialist
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Appliance Repair Specialist
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Buffalo, New York, United States CSC Serviceworks Full timeAppliance Service TechnicianAt CSC ServiceWorks, we're seeking a skilled Appliance Service Technician to join our team. As a key member of our service team, you'll be responsible for providing top-notch repair and maintenance services to our customers.Key Responsibilities:Service and Repair: Perform diagnosis, troubleshooting, and repair of appliances such...
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