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Hospitality Quality Inspector

2 months ago

Miami, Oklahoma, United States Buffalo Run Casino & Resort Full time
Position Overview:

As a vital member of our team, the Hotel Inspector will oversee the housekeeping and laundry operations to ensure that guest accommodations and communal spaces meet the high standards of Buffalo Run Casino & Resort.

Key Responsibilities:

  • Supervise the housekeeping and laundry personnel to uphold cleanliness and orderliness in guest rooms and public areas.
  • Conduct thorough inspections of rooms post-cleaning and rectify any discrepancies.
  • Address guest inquiries and requests promptly and professionally.
  • Implement hotel payment procedures effectively.
  • Ensure the work area remains organized and tidy.
  • Perform additional tasks as assigned.

Qualifications:

Education and Experience:

  • Previous experience in a front desk role is advantageous.
  • Candidates must be at least 18 years of age.
  • A high school diploma or equivalent is required.

Licensing Requirements:

  • Ability to acquire and maintain the necessary Gaming License.

Work Environment:

  • Demonstrated problem-solving abilities and strong communication skills are essential.
  • The role involves physical activities such as walking, bending, lifting, or carrying items weighing up to 50 pounds on a daily basis.
  • Work conditions may vary, including different levels of lighting, air quality, noise, and temperature.