Patient Experience Coordinator
5 days ago
We are seeking a highly motivated and compassionate Patient Experience Specialist to join our team at Serenity Healthcare, LLC. As a Patient Experience Specialist, you will play a critical role in educating patients on new-to-market healing technologies and helping them understand the benefits of TMS and Ketamine.
Responsibilities- Develop and maintain expertise on TMS and Ketamine, with training and studies provided
- Take ownership of all patients on your provider's schedule, ensuring seamless care and support
- Conduct one-on-one meetings with patients to connect treatment solutions to their individual needs
- Support patients in their healing journey through education, connection, and focus on TMS and Ketamine
- Accelerate your healthcare career growth with rapid advancement opportunities
- Enjoy comprehensive benefits, including medical, dental, vision, and 401K
- Take advantage of 20 days off annually, including 10 PTO days and 10 holidays
- Access Serenity's treatment options as an employee
- High School Diploma or GED
- 2-3+ years of experience in a full-time customer service role
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
Serenity Healthcare, LLC is a leader in the field of healthcare technology, utilizing advanced medical devices to provide long-term success for patients. With evidence-based research and proven results, we are revolutionizing the field of healthcare and helping patients take back their lives with a technological approach to healthcare.
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Patient Experience Coordinator
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Patient Experience Coordinator
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