Donor Support Specialist

1 week ago


Charlotte, North Carolina, United States CSL Plasma Full time
Job Summary

Care for donors by ensuring a safe and efficient plasma collection process.

Responsibilities
  • Prepare the donor, donor area, and equipment for the pheresis process.
  • Operate the autopheresis machine and monitor the donor and the pheresis process.
  • Respond to alarms or signals that may occur during the process.
  • Disconnect the donor when the process is complete.
  • Maintain alertness and awareness to any reaction the donor may have during or after the pheresis process.
  • Record incidents that occur during the pheresis process using a Personal Digital Assistant (PDA).
  • Link equipment and soft goods used in the pheresis process to the appropriate donor.
  • Alert the Group Leader or Supervisor of donor flow issues.
  • Ensure accurate recording of donor data in the electronic donor information management system.
  • Understand policies and procedures associated with hyper immune programs at the center.
  • Maintain a clean and efficient work environment and ensure sufficient operating supplies and forms are available.
  • Maintain confidentiality of all personnel, donor, and center information.
  • Perform job-related duties as assigned.
Qualifications
  • High school diploma or equivalent required.
  • Minimum of three (3) months' work experience in a medical or health provider environment or equivalent combination of education and experience.
  • Ability to perform basic math calculations.
Benefits

Career advancement opportunities, comprehensive training, and competitive compensation and benefits package.



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