Retail Sales Associate

4 days ago


Tustin, California, United States Ross Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Ross Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our retail operations.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and effective way.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms, to ensure a positive shopping experience for customers.
  • Merchandise Presentation: Ensure that merchandise is properly displayed and maintained, including restocking shelves, facing merchandise, and removing damaged or outdated items.
  • Inventory Management: Assist with receiving and processing merchandise, including unpacking, stocking, and counting inventory.
  • Team Collaboration: Work collaboratively with other sales floor associates to achieve sales goals, support each other in meeting customer needs, and maintain a positive and productive work environment.
Requirements
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively interact with customers, colleagues, and management.
  • Problem-Solving Skills: Ability to think critically and resolve customer complaints and issues in a fair and timely manner.
  • Physical Demands: Ability to stand for long periods, lift up to 25 pounds, and move quickly and efficiently around the store.
  • Availability: Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for medical, dental, and vision insurance, as well as 401(k) matching.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your career.


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