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Front Desk Coordinator

1 month ago

Maitland, Florida, United States K2 STAFFING LLC Full time

K2 Medical Research is a clinical research facility in the greater Orlando and Central Florida area, specializing in conducting multiphasic clinical trials that promote the development of innovative and effective medical treatments while maintaining the safety and privacy of our participants.

The Front Desk Coordinator is responsible for greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, coordinating office activities, and performing other additional duties as assigned.

Key Responsibilities:

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen, and forward incoming phone calls
  • Ensure the reception area is tidy and presentable, with all necessary stationery and materials
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort, and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Order front office supplies and keep inventory in stock
  • Update database
  • Perform other clerical receptionist duties such as filing, photocopying, and faxing

Requirements:

  • Ability to work in a fast-paced environment
  • Ability to complete training and follow study protocol
  • Flexibility and ability to prioritize and multi-task throughout the day
  • Must be detail-oriented and self-motivated
  • Excellent written and verbal communication skills
  • Willingness to interact with a diverse patient population
  • Proficiency with Microsoft Office products

Qualifications:

  • Minimum High School Diploma or equivalent
  • Minimum of 1 year experience in a customer service-related position, preferably in a medical or health provider environment or equivalent combination of education and experience

Must be Bilingual in English and Spanish

K2 Medical Research offers a comprehensive benefits package, including medical, dental, vision, flexible spending accounts, employer-paid long-term disability and life insurance, short-term disability, accident and critical illness insurance, voluntary life and long-term care insurance, legal shield, employee assistance program, and various discount programs.

401(K) Plans- Traditional and Roth plans are available; 4% employer match that is immediately vested

PTO of 16 days per year, 17 days after the first year of FT employment

9 paid Holidays

K2 Medical Research observes a four-day work week, Monday through Thursday, for full-time employees. Fridays are non-working days unless required by business needs.