Customer Experience Ambassador
5 days ago
At GP Mobile, we are committed to delivering exceptional customer experiences that exceed expectations. As a Retail Sales Representative, you will play a critical role in achieving this goal, working closely with customers to understand their needs and preferences. If you are a customer-centric individual with a passion for delivering outstanding service, we encourage you to apply for this exciting opportunity
About the Role
This is a fantastic chance to join a dynamic team and develop your sales and customer service skills. You will work alongside experienced professionals, learning from their expertise and sharing your own ideas and perspectives. Our company culture values collaboration, innovation, and customer satisfaction, making it an ideal fit for motivated and enthusiastic individuals.
Key Responsibilities:
* Deliver exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Build strong relationships with customers, understanding their needs and preferences to deliver personalized solutions
* Promote T-Mobile products and services, identifying opportunities to upsell and cross-sell
* Collaborate with colleagues to achieve sales targets and provide support during peak periods
* Participate in ongoing training and development programs to enhance product knowledge and sales skills
What You'll Need:
* 18 years of age or older
* Legally authorized to work in the United States
* High school diploma or equivalent required
* Bilingual candidates encouraged to apply
* 6 months of customer service and/or sales experience preferred
Benefits Package:
* Competitive base pay plus milestone bonuses
* Comprehensive benefits package, including medical, dental, and vision insurance
* Generous paid time-off programs and phone service discounts
* Opportunities for career advancement and professional growth
Earn up to $45,000 per year
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