Customer Service Champion
5 days ago
About Us
Burlington is an equal opportunity employer committed to workplace diversity. We are a rapidly growing brand, providing a variety of training and development opportunities so our associates can grow with us.
Job Description
We are seeking a highly motivated and experienced Customer Service Champion to join our team at Burlington. As a Customer Service Champion, you will be responsible for delivering exceptional customer service and maintaining a secure shopping environment.
Responsibilities
- Demonstrate command presence by standing positioned at the front of the store and creating a secure environment.
- Engage with customers and associates in a manner consistent with our company core values, providing a confident, friendly, and energetic greeting with eye contact and a smile with every interaction.
- Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction.
- Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty.
Requirements
- 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations is preferred.
- Ability to stand and walk for extended periods of time and to visually monitor store environment.
- Excellent communication skills with customers and co-workers.
- Strong leadership skills that support fostering productive business relationships.
Benefits
- A competitive wage of $15 per hour.
- A flexible schedule including nights, weekends, and holidays as required.
- An associate discount.
- Part-time associates may be eligible for up to 4 hours of paid time off annually after one year of service.
- Part-time associates may also be eligible for up to 8 paid holidays and paid sick time in accordance with applicable law.
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