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Dunkin' Franchisee Manager

2 months ago

Nanuet, New York, United States Dunkin' - Franchisee Of Dunkin Donuts Full time
About Us

We are a locally owned and operated Dunkin' franchise, committed to delivering exceptional customer experiences and fostering a positive work environment.

Job Summary

We are seeking a highly motivated and results-driven Restaurant Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for maintaining a customer-focused culture, developing and implementing effective operational strategies, and ensuring exceptional customer service.

Key Responsibilities
  • Lead and manage a high-performing team to achieve sales and customer satisfaction goals
  • Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction
  • Provide exceptional customer service and resolve customer complaints in a timely and professional manner
  • Manage inventory, labor costs, and other operational aspects of the restaurant
  • Collaborate with the management team to achieve business objectives and drive growth
Requirements
  • Previous managerial experience in the food service industry
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Excellent customer service skills and a customer-focused mindset
  • Strong analytical and problem-solving skills
What We Offer
  • Competitive wages and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment