Parking Attendant

4 days ago


Atlanta, Georgia, United States LAZ parking Full time
About the Role

We are seeking a highly motivated and customer-focused Lot Attendant to join our team at LAZ Parking. As a Lot Attendant, you will be responsible for creating a welcoming atmosphere for our customers and clients attending Cobb Galleria events.

Key Responsibilities
  • Greet customers by name, respond promptly to correspondence and problems, and demonstrate a caring attitude to develop a rapport with the customer base.
  • Accurately and efficiently complete all required paperwork and reports to account for collected parking revenues.
  • Assist customers in lobbies, lanes, and the parking office, help direct traffic, and promote good customer relations by providing premier customer satisfaction with a friendly demeanor and can-do attitude.
  • Accept monthly and debit payments, process credit cards, and maintain and repair parking equipment to ensure customer access.
  • Keep the parking location clean, sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, and changing light bulbs as needed.
  • Work with and without supervision, follow directions, and inform loitering individuals to move off property or call non-emergency police support.
  • Maintain a safe location and address potential hazardous conditions.
Requirements
  • Strong customer service skills and abilities.
  • Ability to mitigate and lead others to overcome challenges.
  • Ability to work independently and multitask.
  • Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele.
  • Ability to interpret policies, procedures, and standard business practices.
  • Demonstrate a sense of urgency and timeliness.
Physical Demands
  • Standing and walking for long periods (95-100% of the time).
  • Lifting and moving parking equipment.
  • Sweeping and changing signage as needed.
  • No sitting is allowed unless on break and off property.

LAZ Parking is an equal opportunity employer and participates in E-Verify.


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