Parking Lot Attendant

5 days ago


Atlanta, Georgia, United States The Parking Spot Full time
Job Description

The Parking Spot is a leading provider of airport parking services, with a strong commitment to hospitality and customer satisfaction. As a Parking Guest Attendant, you will play a key role in delivering exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.


Key Responsibilities:

  • Welcome and greet each guest in a friendly and professional manner, providing a warm and welcoming atmosphere.
  • Provide quick and efficient assistance to guests at exit and entry lanes, ensuring a smooth and hassle-free experience.
  • Answer telephones and assist customers using mobile devices, providing clear and concise information and support.
  • Partner with all team members to provide the best possible guest experience, working together to exceed customer expectations.
  • Maintain a clean and organized work area, ensuring a safe and healthy environment for guests and colleagues.
  • Assist and educate guests on The Parking Spot's services and programs, including the TPS Spot Club.
  • Perform additional duties as reasonably requested by Management, demonstrating flexibility and a commitment to teamwork.

Requirements:

  • High school education or equivalent.
  • Previous customer service experience preferred.
  • Ability to verbally communicate clearly in the English language.
  • Ability to operate Apple technology products, including iPhone and iPad tablets.
  • Comfortable using kiosk systems and adapting to IT upgrades and changes.
  • Ability to work in inclement weather and stand for most of the shift.

The Parking Spot is an equal opportunities employer, committed to diversity and inclusion. We celebrate and value individual differences, and strive to create a workplace where all employees feel welcome, supported, and valued. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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