Customer Service and Sales Associate

5 days ago


Des Plaines, Illinois, United States Millennium Bank Full time

About the Role:

As a Customer Service and Sales Associate at Millennium Bank, you will be the primary point of contact for our clients, providing exceptional service and support while also driving sales growth. You will be responsible for conducting timely and accurate transactions, opening retail and commercial accounts, and maintaining current knowledge of competitor products and services.

Responsibilities:

  • Provide excellent customer service and support.
  • Drive sales growth through upselling and cross-selling opportunities.
  • Maintain knowledge of Federal and State regulations, as well as the Bank's policies and procedures.
  • Validate accuracy of coin and currency amounts related to incoming and outgoing cash shipments.

Requirements:

  • 1 year prior banking or relevant experience
  • Excellent interpersonal skills
  • Ability to prioritize and focus on critical issues
  • Creative problem solver
  • Able to remain calm and friendly through all situations.

Salary Estimate:

$50,000 - $65,000 per year, depending on experience.



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