Retail Customer Service Associate

3 days ago


Des Plaines, Illinois, United States Sam's Club Full time
About the Job

Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments where no two days are the same? We're looking for a skilled Retail Customer Service Associate to join our team at Sam's Club

The ideal candidate will be responsible for maintaining a positive attitude, smiling, greeting, and thanking members as they shop. You'll also provide exceptional customer service to members across the club, answering any questions they may have, and maintaining a clean, neat, and member-ready area.

As a Retail Customer Service Associate, you'll work closely with our members to ensure they have an excellent shopping experience. This includes resolving member issues and concerns, promoting our products and services, and providing guidance and support to members regarding member self-service technology.

If you're a team player who is passionate about delivering outstanding customer service, we'd love to hear from you $19.25 - $27.00 per hour, depending on your experience and qualifications.

Key Responsibilities:

  • Maintain a positive attitude and provide exceptional customer service to members
  • Resolve member issues and concerns in a timely and professional manner
  • Promote our products and services to members
  • Provide guidance and support to members regarding member self-service technology
  • Maintain a clean, neat, and member-ready area

Requirements:

  • 1+ year of retail experience, preferably in a customer-facing role
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment and adapt to changing situations
  • High school diploma or equivalent required


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